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What Our Customers Say
Real experiences from people making their homes smarter with Homeryo.
Managing a rental means I need technology that’s reliable and easy to control. Homeryo made it simple to find smart home products that work together and make managing my property easier.
Keeping multiple properties connected and secure can get complicated quickly. Homeryo made it easier to find the right smart home technology and create a setup that’s practical to manage.
Questions About Smart Home Technology?
We’re Here To Help.
Find answers to common questions about compatibility, setup, ordering, and choosing the right smart home products.
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Do I need a Homeryo account to get support?
No. You can use Homeryo's live chat to ask questions while browsing the website. Having an account may make it easier to manage your orders and account information.
What should I tell the Smart Home Expert when asking for product help?
Tell us what you'd like your smart home to do, the devices you already own, your preferred ecosystem, and any products you're considering. The more information you provide, the easier it is to help you find compatible options.
How can I contact Homeryo for help?
You can contact Homeryo through our website support options or use live chat to ask a Smart Home Expert for assistance.
How long does a refund take?
Refund processing times can vary depending on the return and your original payment method. Once an approved refund has been processed by Homeryo, your bank or payment provider may require additional time for the funds to appear.
What should I do if my order arrives damaged?
Contact Homeryo support as soon as possible and include your order information along with photos showing the damage. We'll review the issue and help you determine the appropriate next step.